Diagnostic guide · Technical article

Heating zone failure: element, sensor or controller?

A zone stays cold, fluctuates or overheats — and three components come into question as the cause: heating element, temperature sensor and control. Anyone who replaces on suspicion often replaces the wrong part. This guide separates the three suspects with a symptom pattern and two measurements.

Information deskAugust 2026Heating elements · Sensors · ControllersIn-house production since 1932
3 suspects
Element · sensor · control, checked in this order
R = U²/P
One measurement exposes the defective element
100 Ω at 0 °C
The Pt100 reference value for a quick sensor test
Single source
Element, sensor and controller from the same manufacturer
Whoever manufactures all three components knows their failure patterns.

Keller, Ihne & Tesch supplies heating elements, temperature sensors and temperature control units from a single source. That is why the advice does not end with the spare part, but with the question of which link in the control chain has actually failed — and why.

since 1932In-house production · Manufacturer

The control chain: three suspects

Every heating zone is a chain of three links: the heating element introduces the power, the sensor measures the temperature, the control compares against the setpoint and switches the power. If the zone fails, any link can be the cause — and the symptoms point to the culprit with surprising reliability.

On suspicion, it is almost always the heating element that gets replaced — yet in practice the sensor and the sensor cable are at least as often the cause.

Reading the symptoms

Before any measurement, it is worth looking at the behaviour of the zone. The assignment is not conclusive, but it sorts the order of testing:

SymptomProbable causeFirst check
Zone stays cold, reading plausibleHeating element or its connectionMeasure the resistance of the element
Reading jumps or driftsSensor or sensor cableCheck sensor resistance or thermoelectric voltage, move the cable
Reading permanently implausible (e.g. room temperature on a hot zone)Sensor break or reversed polarityDisconnect the sensor and measure it directly
Zone overheats despite a correct readingPower controller or contactor does not switch offSwitch off immediately — safety-relevant, qualified electrician
Zone heats too slowly, just misses the setpointPartial damage to the element or one of several cartridges defectiveMeasure the resistance and compare with the target value
Fuse or RCD tripsInsulation fault in the element or in the wiringInsulation measurement by a qualified electrician

Two measurements bring certainty

Both measurements are made on the disconnected component with the power off. The control cabinet and measurements under voltage are exclusively a matter for the qualified electrician.

Element: resistance against target value

Measure the resistance of the disconnected heating element. Open circuit = defective. The target value is calculated from rated voltage and rated wattage.

Sensor: check the reference value

Pt100: 100 Ω at 0 °C, about 108–109 Ω at room temperature. Thermocouple: a small thermoelectric voltage rising with temperature; type and polarity must match the controller and the compensating cable. Values jumping when the cable is moved expose a cable break.

Rtarget = U² / P Target resistance of the heating element. Example: 230 V² / 1000 W ≈ 53 Ω. Measured on the cold, disconnected element.

Which measuring principle suits which application — thermocouple or Pt100 — is explained in the comparison thermocouple or resistance sensor?.

The dangerous special case: zone overheats

If a zone overheats although the reading and the setpoint are correct, the power stage no longer switches off — a shorted solid-state relay or a sticking contactor lets the current through permanently. This is not a comfort problem but a safety-relevant fault: the zone heats without control until the material, the tool or the insulation is damaged.

Switch off immediatelyDe-energise the zone and do not "observe" the fault — uncontrolled heating power escalates.
Check the power stageHave solid-state relays and contactors checked by the qualified electrician and replaced when in doubt.
Retrofit overtemperature protectionAn independent overtemperature protection catches exactly this fault case before it gets expensive.

Replacing the right part

Once the culprit is identified, it is worth looking at the why: a burnt-out element has a cause (band heater burnt out: identify the cause), a broken sensor often sits at a vibration point (vibration on heating elements), and an aged controller belongs to the installation, not to the wear parts. For the enquiry, nameplate data, rated voltage, rated wattage, sensor type and a photo of the installation situation are helpful.

Note: This guide is a general orientation aid for machine operators, setters and maintenance staff. Work on the electrical installation may only be carried out by qualified electricians. Since we can neither influence nor determine the operating conditions and the condition of the installation in each individual case, no legal claim can be derived from this article; the assessment in each individual case lies with the operator.

Enquire about element, sensor or controller Give us the nameplate data, sensor type and installation situation — we check which link in the control chain needs to be replaced, directly from the manufacturer.

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